Expert Insured joins the Selectsys Family of Solutions for MGAs, MGUs, Wholesalers, and Carriers Read the Press Release

Overview

Claims Analytics and Dashboards transform raw claim activity into actionable insight across severity, frequency, reserve adequacy, and cycle times. Embedded within Claims Tracking, it gives teams a shared, real-time view of claim health from portfolio to individual file.

MGAs, MGUs, wholesalers, and carriers use these dashboards to spot adverse development early, direct adjuster focus, and communicate performance with confidence. Delivered within Expert Insured’s agency management system, the analytics stay aligned to daily workflows and data you already trust.

Why it Matters

  • Reduce loss and expense through earlier intervention on severity, leakage, and aging claims.
  • Hold TPAs and internal teams accountable with transparent KPIs and SLA tracking.
  • Improve broker and carrier reporting with consistent, audit-ready metrics and loss runs.
  • Allocate resources to the highest-impact files using triage views and drilldowns.

Who it is For

How it Works

Why Expert Insured is Best for Claims Analytics and Dashboards

Expert Insured unifies policy, claim, reserve, and workflow data in a single insurance management system, eliminating the gaps that distort reporting. Prebuilt insurance KPIs are delivered out of the box and mapped to your statuses, lines, and TPA setups, so teams get value on day one without a long BI project.

Because analytics live inside the same agency management system that handles daily claim actions, insights are immediately actionable. Role-based access, configurable dashboards by line or program, and integrations with claims notes, reserves, and loss runs keep the insurance operations platform aligned to how your organization actually works.

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Frequently Asked Questions

Dashboards read directly from live claim and policy records, so status changes, notes, and reserves update charts in near real time. Scheduled processes support heavier aggregates for portfolio trends while maintaining responsive views for daily management.

Yes. You can monitor throughput and delays using your configured workflow and statuses, including elapsed time in status, reopen rates, and cycle time from first notice to closure.

Use reserve analytics sourced from reserve tracking to compare posted, paid, and ultimate patterns by line, cause, jurisdiction, adjuster, or TPA, with drilldowns to outliers that need attention.

Yes. Pull uniform KPIs from connected partners using TPA integrations, then compare assignment volumes, timeliness, reserve movements, and closure rates across TPAs and programs.

They do. Claims reports include limits, deductibles, endorsements, and renewal context from Policy Management and the policy lifecycle, making loss ratio and trend analysis more accurate.

Export charts and tabular data, or package scheduled deliverables using loss run generation and sending. You can also provide filtered summaries by program or insured when needed.

Yes. Templates support common metrics for Transportation, Workers Compensation, Commercial Specialty, and Personal Lines, which you can tailor to your programs.

You can trend activity and timeliness using adjuster notes and documentation. For more advanced use cases, explore options in AI Solutions with your account team.