Overview
Renewal Processing automates and orchestrates the full renewal cycle, from early notifications to bind and issuance. It reuses clean policy data, surfaces changes, and coordinates tasks so underwriters and account managers can retain profitable accounts with fewer manual steps.
Built into Policy Management, this capability matters to MGAs, MGUs, wholesalers, and carriers because it safeguards retention, speeds quote turnaround, and standardizes compliance. Expert Insured brings these flows together in one insurance operations platform, reducing leakage and making renewals predictable.
Why it Matters
- Protects retention by triggering timely outreach, tasks, and approvals based on configurable lead times.
- Reduces rekeying and errors through smart roll-forward of exposures, terms, and documents from the expiring policy.
- Accelerates quote to bind with guided rating, side-by-side comparisons, and documented decisions.
- Improves compliance and auditability with complete activity logs, standardized letters, and centralized artifacts.
Who it is For
- MGAs, MGUs, and program administrators, wholesalers, and carriers managing complex books across many markets. See Solutions by Industry Segment, including MGAs, MGUs, and Program Administrators, Wholesalers, and Carriers.
- Lines including Commercial Specialty, Transportation, Workers Compensation, and Personal Lines.
- Underwriting, operations, and account management teams seeking an agency management system experience that scales renewals without extra headcount.
How it Works
- Configurable renewal pipelines tied to the Policy Lifecycle Overview, with segment, LOB, and carrier-specific lead times.
- One-click roll-forward of exposures, schedules, forms, and negotiated terms from the expiring policy, with change tracking.
- Automated outreach and tasking that issues notices, collects updated information, and routes referrals.
- Document intake and control using Document Management, including a Centralized Document Repository, Document Tagging and Search, and Automatic Policy Association.
- Rapid rating and quoting that lets you create and request quotes and run quote and binder generation from renewal data.
- Directed remarketing that reuses submission data from new business and renewals to test alternative markets when terms deteriorate.
- Straight-through bind and issuance that converts accepted terms into final documents via policy issuance.
Why Expert Insured is Best for Renewal Processing
Expert Insured aligns renewal work across underwriting, operations, and distribution in a single insurance operations platform. Our unified data model preserves every term, form, and decision from prior years, so you can compare, negotiate, and issue without rebuilding files. Integrated document controls and guided workflows reduce E&O risk, while optional AI Solutions flag accounts at churn risk and prioritize outreach. The result is faster cycle times, higher retention, and consistent execution at scale.