Inspections and Recommendations

Overview

Inspections and Recommendations in Expert Insured streamline how field and desktop inspections are initiated, managed, and converted into actionable follow-ups. Built into Workflow and Task Management, it aligns loss control with underwriting so findings translate to clear tasks, conditions, and timelines.

For MGAs, MGUs, wholesalers, and carriers, the capability closes risk gaps, shortens cycle times, and standardizes controls across programs. Expert Insured, the insurance operations platform for modern distribution, embeds inspections directly in daily work so teams stay coordinated from quote through issuance.

Why it Matters

• Reduce loss ratio by validating risk attributes before bind and at key lifecycle checkpoints.
• Speed quote to bind with automated assignments, due dates, and escalations that keep inspections on track.
• Improve compliance with a full audit trail of findings, recommendations, approvals, and exceptions.
• Create a better partner experience with clear next steps and consistent communication to agents and insureds.

Who it is For

• MGAs, MGUs, and Program Administrators, Wholesalers, and Carriers that need consistent loss control and underwriting follow-through.
• Lines of business including Transportation, Workers Compensation, Commercial Specialty, and Personal Lines.
• Underwriting, loss control, policy servicing, and operations teams that rely on shared workflows and SLAs.

How it Works

• Launch inspections directly from your brokerage or issuance steps using Brokerage Workflow or Issuance Workflow.
• Auto-assign field or desktop inspectors with Role-Based Tasks Assignment and Queues to balance workload and expertise.
• Enforce due dates and aging thresholds using SLA Tracking and Escalations.
• Pre-fill inspection packets from submission data in New Business and Renewals and in-force policy details in Policy Management.
• Configure inspection triggers, checklists, and approval paths by LOB and market using Custom LOB and Carrier Workflows.
• Capture findings, photos, and risk scores; auto-generate recommendations with severity, due dates, and owners, then route follow-ups as tasks.
• Convert accepted recommendations into conditions, endorsements, or work orders aligned to the policy lifecycle.
• Apply optional AI triage to flag missing evidence or high-risk indicators using AI Solutions.

Why Expert Insured is Best for Inspections and Recommendations

Expert Insured embeds inspections within core workflows, not as a bolt-on. The result is a closed-loop process where assignments, SLAs, approvals, and policy actions share one data model and audit trail. As an agency management system, it connects underwriting, loss control, and issuance so recommendations become enforceable tasks and policy actions without rekeying. With configurable rules by LOB and carrier and role-aware queues, the insurance management platform adapts to program nuance while maintaining operational discipline.