Reserve Tracking

Overview

Reserve Tracking gives claims teams a precise way to set, adjust, and monitor case and expense reserves throughout the claim lifecycle. It centralizes reserve history, authority checks, and reporting so you know your booked liabilities are current and defensible.

Part of Expert Insured’s Claims Tracking, this capability helps MGAs, MGUs, wholesalers, and carriers maintain financial discipline while moving claims forward. Delivered within our insurance management platform, it connects reserve data to claim status, notes, and analytics for full visibility.

Why it Matters

• Improves loss ratio performance by aligning reserves with exposure, coverage terms, and evolving facts of loss.
• Reduces leakage with authority limits, approvals, and audit trails on every change.
• Accelerates reporting by feeding accurate reserves into dashboards, bordereaux, and loss runs.
• Strengthens compliance and reinsurer confidence through transparent, time-stamped reserve history.

Who it is For

• MGAs, MGUs, and program administrators, wholesalers, and carriers seeking tighter financial controls across distributed claims teams. See MGAs, MGUs, and Program Administrators, Wholesalers, and Carriers.
• Lines of business with volatile severity or long-tail development, including Workers Compensation, Transportation, Commercial Specialty, and Personal Lines.
• Claims, finance, and actuarial teams that need reliable reserve rollups for monthly close, forecasts, and program performance reviews.

How it Works

• Reserve setup by coverage, exposure, cost type, and expense category with configurable default structures.
• Authority limits and multi-level approvals tied to claim stage using Claims Workflow and Statuses.
• Detailed audit trail of changes with reasons and attachments via Adjuster Notes and Documentation.
• Bi-directional updates with TPAs to keep case and expense reserves synchronized through TPA Integrations.
• Real-time rollups to claim-level totals and portfolio views in Claims Analytics and Dashboards.
• Loss runs that include current reserve positions and variance since last report using Loss Run Generation and Sending.
• Policy-aware checks against limits, deductibles, and sublimits via Policy Management.
• Optional AI-driven reserve suggestions and anomaly flags through AI Solutions.

Why Expert Insured is Best for Reserve Tracking

Expert Insured unifies policy, claim, and financial data in a single agency management system, so reserve decisions reflect real coverage terms and real-time claim facts. Configurable authority models, granular auditability, and integrated analytics provide a closed loop from reserve change to portfolio impact. Because the capability is embedded across our insurance operations platform, you avoid spreadsheets, duplicate entries, and reconciliation gaps while maintaining rigorous controls.