Expert Insured joins the Selectsys Family of Solutions for MGAs, MGUs, Wholesalers, and Carriers Read the Press Release

Overview

Compliance and Audit Logs track every document and policy-related action inside Expert Insured, creating a complete, time-stamped trail of who did what and when. This capability is part of Document Management and ties directly to submission processing, quoting, binding, and policy servicing.

For MGAs, MGUs, wholesalers, and carriers, this auditability reduces regulatory risk and speeds internal reviews. Expert Insured, a modern agency management system, records activity across uploads, email distribution, categorization, and automatic policy associations so you can evidence control at every step.

Why it Matters

  • Demonstrate compliance during market conduct exams and carrier audits with a defensible, end-to-end activity trail.
  • Reduce E&O exposure by proving version history, approver identity, and distribution details for each document.
  • Accelerate internal QA and producer oversight with transaction-based grouping of actions across new, renewal, endorsement, cancellation, and audit.
  • Respond faster to broker and carrier inquiries by searching and filtering document activity by tags, policy, and transaction type.

Who it is For

How it Works

  • Immutable event capture for document actions: uploads, edits, renames, tag changes, moves, and deletes within the Centralized Document Repository.
  • Submission-level traceability that groups actions by New, Renewal, Endorsement, Cancellation, and Audit, including when quotes, binders, and policies are auto-filed during processing.
  • Outlook ingest logging that records the source email, extracted document type, and auto-categorization outcome for PDFs, Word, and Excel files.
  • Automatic association tracking that shows when documents are linked to risks, quotes, or policies via Automatic Policy Association and related Policy Management events.
  • Access and distribution logging across Agency/Broker, Wholesaler/MGA, and Writing Company tabs, including use of carrier Policy Forms and Documents/Forms libraries.
  • Email activity capture when users send documents in-platform to brokers, underwriters, or stakeholders, with the full context of attachments and recipients.
  • Attachment provenance when users add items from the Shared Document Library to quotes, binders, policies, or endorsements, including template-driven files from Template Management.
  • Searchable audit trails aligned with Document Tagging and Search and cross-referenced to the Policy Lifecycle Overview and key steps like creating and requesting quotes or starting new business and renewals.

Why Expert Insured is Best for Compliance and Audit Logs

Expert Insured embeds compliance-grade logging in the core of document and policy workflows rather than bolting on a generic trail. Every drag-and-drop upload, Outlook ingestion, auto-filed quote or binder, and in-platform email is recorded in context, so reviewers see the complete chain of custody without manual reconstruction. As an insurance management system built for complex distribution, it aligns logs to submission transactions and carrier libraries, which makes audits faster and findings easier to resolve.

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Frequently Asked Questions

The logs capture uploads, edits, renames, moves, deletes, tag changes, in-platform emails, Outlook ingestions, and automatic filing of quotes, binders, and policies. Each entry includes user, timestamp, and the related submission or policy.

Activities are grouped by transaction type (New, Renewal, Endorsement, Cancellation, Audit). You can trace each step from intake through quoting and binding, and correlate actions with new business and renewals.

Yes. When documents are ingested from Outlook, the system logs the source, extracted document type, and the auto-categorization applied in the Centralized Document Repository.

Yes. The audit trail records when a file is linked via Automatic Policy Association and shows the related milestone in the Policy Lifecycle Overview.

All in-platform emails are logged with sender, recipients, timestamp, and attached files. This helps validate distribution for underwriting, binders, or post-bind servicing within Document Management.

Actions in the Agency/Broker, Wholesaler/MGA, and Documents/Forms tabs are recorded, including use of carrier Policy Forms and carrier libraries. The trail shows where the document resides and who accessed or modified it.

Yes. Use Document Tagging and Search to filter by tag, policy, account, or transaction type. This shortens review cycles and speeds responses to auditors.

Yes. Creating or attaching documents from Template Management is logged, so you can confirm the exact template used and when it was applied.

Logs reference key steps like creating and requesting quotes and automatic filing of binders and policies, giving you a complete narrative across the Policy Management process within our agency management system.