Overview
Loss Run Requests in Expert Insured streamline how teams initiate, track, and complete requests for historical loss data from carriers. Built into our insurance operations platform, this capability ensures clean handoffs, clear SLAs, and full auditability across underwriting and brokerage workflows.
Whether you are an MGA, MGU, wholesaler, or carrier partner, timely and accurate loss history shortens quoting cycles and improves risk selection. Loss Run Requests are orchestrated within Workflow and Task Management so nothing falls through the cracks and every request is measured, escalated, and completed on time.
Why it Matters
- Faster quote turnaround by securing loss history early in the intake or renewal cycle
- Reduced rework with carrier- and LOB-specific routing, templates, and documentation
- Strong compliance through auditable timelines, approvals, and correspondence logs
- Better broker and insured experience with clear status, reminders, and fewer back-and-forth emails
Who it is For
- MGAs, MGUs, program administrators, and wholesale brokers working across new business and renewals
- Lines of business including Commercial Specialty, Transportation, Workers Compensation, and select Personal Lines
- Operations, underwriting, and servicing teams at MGAs, MGUs, and Program Administrators, Wholesalers, and Carriers
How it Works
- Centralized intake and triage from broker requests via the Brokerage Workflow
- Automatic assignment into role-based queues using Role-Based Tasks Assignment and Queues
- SLA timers, due dates, and escalations configured per carrier and LOB with SLA Tracking and Escalations
- Carrier- and LOB-specific paths, templates, and approval steps using Custom LOB and Carrier Workflows
- Linked documentation and correspondence logging through the Issuance Workflow
- Direct linkage to submissions, quotes, and policies in Policy Management, including New Business and Renewals and Creating and Requesting Quotes
- Bulk processing for renewal sweeps, batch reminders, and centralized status tracking
- Full audit trail of requests, communications, and outcomes for compliance and reporting
Why Expert Insured is Best for Loss Run Requests
Expert Insured unifies loss run intake, routing, documentation, and follow-up inside a single agency management system, eliminating swivel-chair work across email and spreadsheets. With configurable SLAs, role-based queues, and carrier- and LOB-specific workflows, teams move faster while maintaining rigorous controls. Because Loss Run Requests are embedded across submission and renewal flows, underwriting gains earlier visibility and operations gain reliable cycle-time metrics. The result is fewer delays, cleaner files, and more competitive quotes.